Ercilla Lopez de Haro, Bilbao

The genuine five star hotel in Bilbao: Frank Gehry drew his first sketches of the Guggenheim Museum in one of its rooms.

It has ever since been related to the museum and chosen by every distinguished visitor to the city: from Jane Fonda to the Dalai Lama, along with Gwyneth Paltrow or Lenny Kravitz, have made this hotel their home in Bilbao.

Located in downtown Bilbao, the hotel is ideally situated just a five minute walk away from the Guggenheim Museum and next to the rest of city attractions.

Exquisite service, attention to detail and exceptional location, together with free internet access, complimentary arranged Gym Spa and special amenities and services, add up to a unique stay.

Meeting points also for unique sensations are the Ambigú Lounge, elected "templum Möet" in northern Spain by Möet Chandon, and the Club Nautico Restaurant, with the trendiest Basque Cuisine.

General

• Luggage Storage,
• Restaurant,
• Breakfast Buffet,
• Express Check-In/Check-Out,
• Heating,
• Non-Smoking Rooms,
• Pets Allowed,
• Valet Parking,
• Bar,
• Parking ,
• Soundproofed Rooms,
• Elevator,
• Newspapers,
• 24-Hour Front Desk,
• Safety Deposit Box,
• Gay Friendly.

Services

• Meeting/Banquet Facilities,
• Room Service,
• Dry Cleaning,
• Shoe Shine,
• Fax/Photocopying,
• Business Centre,
• Car Rental,
• Currency Exchange,
• Wi-Fi/Wireless LAN,
• Internet Services,
• Breakfast in the Room,
• Laundry,
• Ironing Service,
• Packed Lunches.

Important! Some policies may vary from these depending on your room, date and rate selection. Please check the room information when booking.

Check In / Check Out

• You may check in from 13:00 hours until 18:00 hours.
• You must check out by 12:00 hours.

Cancellations

If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

To cancel an existing booking please go to the Cancellation page.

Extra Charges

VAT is included. Service charge is included. City/tourist tax is not applicable.

Parking

Private parking is possible on site and costs EUR 18.19 per day.

Pets

Pets are allowed on request. No extra charges.

Internet

Wireless internet is available in the entire hotel and costs EUR 10.44 per hour.

Deposit

No deposit will be charged.

Children and extra beds

All children are welcome. All children under 6 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged EUR 33.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 1.

Payment - We accept

• Visa,
• Master Card,
• American Express,
• Diners Card,
• JCB.